Services & How We Work (EN)
GrowIT delivers technology as business systems, not isolated installations—built to be reliable today and ready to scale tomorrow.
For access to client-only documentation, request an account via the contact details at the bottom.
Services
Foundation Systems (Networks, Servers, Wi‑Fi)
Stable infrastructure that keeps your business running.
- Network design & implementation (LAN/WAN/VLAN, routing, firewall)
- Wi‑Fi design (coverage planning, roaming, guest networks)
- Server & storage (virtualization, file servers, backup & recovery)
- Monitoring basics (uptime/health visibility)
Operations Systems (IoT, Security, Smart Building)
Smarter operations with better visibility and control.
- CCTV & access control integration
- Sensors, automation, and centralized monitoring
- Smart office/building operational dashboards
- Alerting + operational SOPs
Intelligence Systems (AI, HPC, Automation)
Practical AI and computing—computing on your terms (cost, security, and control).
- Private/on-prem AI assistants for internal knowledge workflows
- AI/HPC server build & optimization
- Automation pipelines to reduce manual operational work
How we work
- Discovery: Understand your environment, constraints, risks, and success criteria.
- Design: Deliver a clear scope, architecture, timeline, and responsibilities.
- Implementation: Build, configure, and test with minimal downtime.
- Handover: Provide runbooks/SOPs, diagrams, credentials handling process, and admin guidance.
- Support: Ongoing monitoring, maintenance, and periodic system improvements (optional).
Engagement & support
Engagement options
- Project: Fixed scope deliverable (design → implement → handover).
- Managed: Ongoing stability and ownership with defined response expectations.
Managed support tiers (simple)
| Tier | Best for | Coverage | Channels |
|---|---|---|---|
| Essential | Small teams needing predictable help | Business hours | Ticket / WhatsApp / Email |
| Business | Daily ops depend on IT uptime | Extended business hours | Priority remote + escalation |
| Premium | Mission-critical environments | 24/7 for critical incidents | Priority + emergency escalation |
On-site support is available in Jakarta/Jabodetabek, with nationwide coverage via remote support or scheduled visits.
Contact & access
- Email: contact@growit.id
- WhatsApp: Link
- Instagram: @growit.id
- Website: growit.id
To request an account, email us with:
- Full name + company
- Project name (if any)
- Preferred email for login
- What documentation you need access to